Du hast ein gutes Verständnis für IT-Zusammenhänge und weißt ein angenehmes Arbeitsumfeld zu schätzen? Du hast Bock auf ein dynamisches Team und bist ein kommunikatives Ass? Als Support Consultant für Identity & Access Management (m/w/d) bist du die erste Anlaufstelle für unsere Kunden und sorgst dafür, dass ihre IT-Sicherheitslandschaft optimal funktioniert.
Für unseren Standort in Karlsruhe oder Berlin suchen wir Dich für unser Team. Schick uns einfach deine Unterlagen mit deiner Gehaltsvorstellung und werde Teil der Crew!
Was erwartet dich?
2nd Level Support: Du unterstützt unsere Kunden im Incident- und Problemmanagement, führst Konfigurationen an IAM-Systemen durch und behebst technische Störungen
Kundenkommunikation: In enger Zusammenarbeit mit unseren Kunden trägst du dazu bei IT-Landschaften stetig zu verbessern
Schulung: Du planst und führst Trainings für Kunden und deren Support-Teams durch
Krisenmanagement: Auch in eskalierenden Situationen bleibst du “cool as a cucumber”
Occupational fields
IT Product Management Consultant (m/w/d)
IT Consulting
Tech Projektmanagement & Product & Agile
Tech
Was bieten wir dir?
Eine lebendige Unternehmenskultur mit viel Spaß
Hybrides Arbeiten: Remote und in Präsenz
Regelmäßige Personalentwicklungsgespräche: Wöchentliche 1:1s, regelmäßige Peer-Feedbacks während der Probezeit und halbjährliche Feedbackgespräche
Möglichkeit zur Workation
Viele attraktive Benefits
Für mehr Infos schaue gerne auf unsere Seite Kultur und Karriere
Paid Continuing Education
Voluntarily Engaged
Parental Leave
Financing /Loan Possible
Company Car
Music Allowed at Work
Was solltest du mitbringen?
Du hast Erfahrung im IT-Umfeld gesammelt (IT-Studium oder Ausbildung als Grundlage) und kennst dich im technischen Support auf 2nd- oder 3rd-Level aus
Du bist vertraut mit der Administration von Datenbanken, Netzwerken und Internettechnologien (Protokolle, Netzwerkstrukturen, Schnittstellen wie Rest API)
Basiskenntnisse in Scripting (PowerShell, Python, JavaScript) und HR-/AD- Prozessen sind ein Plus
Du bist ein Kommunikationstalent, souverän im Kundenkontakt, verstehst Pain Points und bist zuverlässig gegenüber Kunden
Sichere Englisch- und Deutschkenntnisse (C1) runden dein Profil ab
All levels welcome (no experience required)
Languages
English
German
Skill set
Netzwerktechnik
Technischer Support
Datenbank
IT-Kenntnisse
2nd Level Support
About amiconsult GmbH
Zusammen in die digitale Zukunft
Wie Sie Ihre Kunden- und Mitarbeiterdaten optimal verwalten, schützen und nutzen? Na, mit amiconsult!
Identity und Access Management ist unser Spezialgebiet.
Unser Ziel: Zusammen mit Ihnen die digitale Transformation vorantreiben – von A wie Authentifizierung bis Z wie Zugriffsrechte.
Founded in 2003
50-99 employees
Beratung
Mittelständler
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