Mitarbeiter Kundensupport im Bereich Maschinenbau (m/w/d)

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Permanent Employment

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Abstatt

Mitarbeiter Kundensupport im Bereich Maschinenbau (m/w/d)

Without cover letter. In only 2 minutes.
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Immediately searched (unlimited)
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32–40 h per week
Dollar
50.000–55.000 € per year (negotiable)
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1 day per week homeoffice
Sie sind als Mitarbeiter im Kundendienst die essentielle Schnittstelle zwischen unseren Kunden und unseren Technikern.
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Was erwartet Sie?

  • Sie nehmen telefonische Störmeldungen an und bearbeiten E-Mail-Anfragen
  • Sie wickeln Ersatzteilbestellungen ab
  • Sie fungieren als kommunikative Schnittstelle zwischen Kund:innen und externen Servicepartnern
  • Sie erstellen technische Dokumentationen wie z.B. Ersatzteillisten, Reparatur- und Wartungsanleitungen

Occupational fields

Mechatroniker (m/w/d)

Elektro- und Metallhandwerk

Craft

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Was bieten wir Ihnen?

  • Gutes Arbeitsklima & Faire Entlohnung
  • Attraktive Gehaltsstruktur und gute Sozialleistungen
  • Modernes Arbeitsumfeld
  • Unterstützung von Weiterbildungsmaßnahmen und Schulungen
  • Vermögenswirksame Leistungen
  • Steuerfreier Essenszuschuss
  • Fahrradleasing (Eurorad)
  • Zuschuss zur Arbeitsplatzbrille
  • Corporate Benefits

Employee Discounts

Fair Remuneration

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Was sollten Sie mitbringen?

  • Sie sind Techniker:in oder Facharbeiter:in mit entsprechender Berufserfahrung in den Fachrichtungen Mechanik, Elektrik und/oder Maschinenbau oder als Außendienst- oder Servicetechniker
  • Sie sind bereit, sich im Bereich der Elektrik fortzubilden
  • Sie sind bereit, Bereitschaftsdienst im Wechsel mit den Abteilungskolleg:innen zu leisten (Telefonbereitschaft am Abend, Samstags und an nicht bundeseinheitlichen Feiertagen)
  • Sie arbeiten gewissenhaft und detailgenau
  • Sie verfügen über fundierte Deutsch- und Englischkenntnisse in Wort und Schrift und sind geübt im Umgang mit den gängigen Office-Anwendungen

At least 4 years of work experience required

Languages

German

English

Skill set

Kundenkommunikation

Maschinensteuerungen

Microsoft Office

Elektrik

Maschinenbau

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About MHS Schneidetechnik GmbH

Als Vorreiter in der Schneidetechnik setzen wir auf erstklassige Qualität und zukunftsweisende Technologien. Wenn Sie Ihre Fähigkeiten in einem innovativen Umfeld einbringen und die Entwicklung von hochmodernen Maschinen für die Lebensmittelbranche mitgestalten möchten, sind Sie bei uns genau richtig. Tragen Sie bei zur Realisierung von Premiumlösungen, die nicht nur wirtschaftlich, sondern auch hygienisch überzeugen und gestalten Sie aktiv die Zukunft der Technik mit.

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100-249 employees
Company sectors icon
Maschinen- & Anlagenbau
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Mittelständler

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Frequently asked questions

Frequently asked questions

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Who or what is Workwise?

Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Are there more informations about the application process?

  1. Erstes vor-Ort Gespräch zum Kennenlernen
  2. (optional) Schnuppertag/-stunden
  3. finale Entscheidung
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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Where can I find more information about the company?

You can find more information in the company profile of MHS Schneidetechnik GmbH.

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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found here.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Mitarbeiter Kundensupport im Bereich Maschinenbau (m/w/d) sounds promising? We're looking forward to your application.

Without cover letter. In only 2 minutes.

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