Hotlinemitarbeiter für Apothekenberatung (m/w/d)
Was erwartet dich?
- Du berätst Apotheken zu Anwendung, Software und Gerätetechnik über Hotline, E‑Mail oder Chat
- Du führst technische Fehleranalysen durch und löst Probleme im Apothekenprozess
- Du unterstützt bei der Produkteinrichtung und gibst Nutzungstipps
- Du dokumentierst Support-Vorgänge im Ticketsystem
Occupational fields
Apotheker (m/w/d)
Pharmazie
Healthcare
Was bieten wir dir?
- Flexible Arbeitszeiten und die Möglichkeit, im Home Office zu arbeiten
- Intensive Einarbeitung und gezielte Weiterentwicklungsmöglichkeiten
- Moderne Arbeitsumgebung und ein freundliches Team
- Faire Vergütung, Verpflegungszuschuss und Weihnachtsgeld
- Agiles Arbeiten und flache Hierarchien
- Eine schöne Weihnachtsfeier und besondere Anerkennungen zu Jubiläen oder Geburtstagen
- Fahrtkostenzuschuss oder ein Zuschuss für Benzinkosten
- Kostenlose Parkplätze vor Ort
- 28 Tage Urlaub
Music Allowed at Work
Fair Remuneration
Meals Allowance
Christmas Bonus
Agile Working
Flat Hierarchies
Project Responsibility
Was solltest du mitbringen?
- Du hast eine abgeschlossene Ausbildung als Pharmazeutisch-Technische:r Assistent:in (PTA) oder Pharmazeutisch-Kaufmännische:r Angestellte:r (PKA)(m/w/d)
- Du verfügst über technisches Verständnis im Bereich Apotheken-Lösungen
- Du trittst freundlich und serviceorientiert auf
- Du arbeitest strukturiert und bringst Teamgeist mit
- Du bist sicher im Umgang mit MS-Office und spezieller Kundensoftware
- Du hast mindestens ein Jahr Berufserfahrung
At least 1 year of work experience required
Languages
German
Optional
English
Skill set
Microsoft Office
Kundendatenmanagement
Technisches Verständnis
Prozessanalyse
About Apotechnik GmbH
Die größte Herausforderung in der heutigen Apothekenwelt besteht darin, Prozesse effizienter und wirkungsvoller zu gestalten. Bei uns treffen Leidenschaft für Technologie und Hingabe zur Verbesserung des Apothekenalltags aufeinander. Als Entwickler von innovativen Softwarelösungen gestaltest du diese Zukunft mit. Tauche ein in eine Umgebung, die dir nicht nur berufliche Erfüllung, sondern auch persönlichen Wachstum bietet.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Apotechnik GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Hotlinemitarbeiter für Apothekenberatung (m/w/d) sounds promising? We're looking forward to your application.