Kundenservice Mitarbeiter im Support (m/w/d)

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Permanent Employment

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Ettlingen

Kundenservice Mitarbeiter im Support (m/w/d)

Without cover letter. In only 2 minutes.
Eingang zu den Salesarbeitsplätzen
Calendar
Immediately searched (unlimited)
Clock
30–40 h per week
Dollar
29.000 € per year (negotiable)
Remote work Icon
1 - 2 days per week homeoffice
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Was erwartet dich?

  • Du übernimmst den telefonischen und schriftlichen Kundenservice – eingehende Anfragen, E-Mail, Chat etc.
  • Pflege und Aktualisierung der Kundendaten im CRM (insbesondere mit unserem Termitool)
  • Bearbeitung von Erstkontakten, technischen Anliegen, Vertragsfragen und Unterstützungsfällen im Kundenbereich
  • Dokumentation und Ordnung der Kundenvorgänge (z. B. Anfragen, Feedback)
  • Du arbeitest in einem Team unter Anleitung erfahrener Kolleg:innen

Occupational fields

Mitarbeiter Kundenservice (m/w/d)

Kundensupport und -service

Support

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Was bieten wir dir?

  • Übernahme der Fahrkarte bis zu 50 Euro
  • Bonusprogramm bis zu 200 Euro
  • 600 Euro Mitarbeiter-wirbt-Mitarbeiter-Programm
  • Möglichkeit für Homeoffice (1-2 Tage/Woche)
  • Direkte Anbindung an den ÖPNV / Parkplätze direkt vor der Tür
  • Monatliche Pizza-Tage / Team-Frühstück
  • Betriebliche Altersvorsorge
  • Entwicklungsmöglichkeiten
  • Ein großartiges Team mit Sinn für Humor und der richtigen Prise Ernsthaftigkeit
  • Kaffee und Wasser kostenlos
  • Angenehme Einarbeitung / Schulung
  • Teilzeitmöglichkeit ab 30 Wochenstunden

Coaching Offers

Company Pension Scheme

Company Doctor

Regular Feedback Meetings

Flat Hierarchies

Fair Remuneration

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Was solltest du mitbringen?

  • Du bringst fließende Deutschkenntnisse mit
  • Du bist nett und korrekt
  • Du arbeitest präzise, zuverlässig und gewissenhaft
  • Du bist ein:e Teamplayer:in und freust dich darauf, von deinen erfahrenen Kolleg:innen zu lernen
  • Du bist willkommen, unabhängig von deinem Abschluss – Quereinsteiger:innen sind willkommen

All levels welcome (no experience required)

Languages

German

Skill set

Zuverlässigkeit

Kundendienst

Kommunikative Kompetenz

Optional

Kundenservice

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About Termitel GmbH

Was entsteht, wenn Leidenschaft und Innovation zusammentreffen? Wir ermöglichen Unternehmen, ihre Kundenbeziehungen zu optimieren und Vertriebserfolge zu steigern, indem wir maßgeschneiderte Kommunikationslösungen bieten, die auf Transparenz und Effizienz basieren. Du suchst eine Aufgabe, in der deine Kommunikationsstärke zählt? Dann gestalte mit uns die Zukunft der Kundenkommunikation. Als Teil unseres Teams übernimmst du die professionelle Betreuung von Kunden, bearbeitest Anfragen im Support und trägst aktiv zu Vertriebserfolgen bei. Hier findest du eine Umgebung, in der deine Expertise der Schlüssel zum Erfolg unserer Partner ist und du dich persönlich weiterentwickeln kannst.

Employee icon
50-99 employees
Company sectors icon
Dienstleistung
Company size icon
Mittelständler
Company estimated annual revenue icon
10 - 50 M € annual revenue

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More information about the company
Frequently asked questions

Frequently asked questions

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Who or what is Workwise?

Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Where can I find more information about the company?

You can find more information in the company profile of Termitel GmbH.

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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found here.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Kundenservice Mitarbeiter im Support (m/w/d) sounds promising? We're looking forward to your application.

Without cover letter. In only 2 minutes.

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