IT Support Specialist 2nd level for WindowsOS and Cloud Technologies (m/f/d)
Permanent Employment
München
IT Support Specialist 2nd level for WindowsOS and Cloud Technologies (m/f/d)
Immediately searched (unlimited)
40 h per week
52.000–62.000 € per year (negotiable)
1 - 2 days per week homeoffice
What can you expect?
- You are the first point of contact for our customers and our 1st level support team
- You provide technical support and are responsible for solving complex problems for our customers with a focus on cloud-based technologies
- You respond to our customers' inquiries, offering solution-oriented assistance with a primary focus on cloud-based technologies
- You actively collaborate with the IT support team to drive continuous process enhancements
- You possess a deep understanding and, ideally several years of experience with the Windows operating system in combination with Microsoft 365 and/ or Google Workspace
- You can extend practical experience to managing MDM systems, e.g. Microsoft Intune, and continuously aid the IT Ops team in enhancing and automating support processes
Occupational fields
IT Support (Second and Third Level) (m/w/d)
IT Support & Administration
Tech
What do we offer?
- Join the IT revolution – we are a small, but fast-growing team in Berlin and Munich with high ambitions – experience how to scale a startup to Europe’s #1 IT Operating System
- Attractive compensation package, incl. Virtual Stock Option Plan (VSOP)
- High responsibility and ownership from day 1
- Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits
- Office in Munich and Berlin-Mitte
Company Pension Scheme
Employee shares
Bonus System
Gym Subscription
Employee Discounts
Sport and Recreation Facilities
What should you bring along?
- You have successfully completed an apprenticeship as an IT specialist for system administration or have advanced to become a system administrator through professional qualifications
- You have several years of experience in IT support
- You are proficient in both German and English at the C1 level
- You are interested in self-development and collaborative growth – we will support your professional and personal development with paid certifications through our organization
- You enjoy engaging with a multitude of customers and you exhibit patience and a strong commitment to service
- You work with a hands-on mentality and seek to join a company that values participation and encourages initiative
At least 3 years of relevant experience
Languages
German
English
Skill set
Microsoft Windows
Microsoft 365
Optional
Google Workspace
Mobile Device Management
Microsoft Intune
About deeploi GmbH
Was entsteht, wenn Leidenschaft und Innovation zusammentreffen? Wir gestalten die Zukunft des IT-Managements, indem wir Komplexität reduzieren und Effizienz steigern. Du suchst eine Rolle, in der du aktiv an der Automatisierung von IT-Workflows, der Geräteverwaltung und der Cybersicherheit mitwirkst? Dann bringe deine Expertise ein, um Unternehmen eine reibungslose und sichere digitale Arbeitswelt zu ermöglichen. Hier findest du die Chance, einen echten Unterschied zu machen und deine Fähigkeiten voll zu entfalten.
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