IT Support Specialist 2nd level for WindowsOS and Cloud Technologies (m/f/d)

Permanent Employment

München

deeploi GmbH

IT Support Specialist 2nd level for WindowsOS and Cloud Technologies (m/f/d)

Apply now

Without cover letter. In only 2 minutes.

Immediately searched (unlimited)

40 h per week

No salary specified

1 - 2 days per week homeoffice

What can you expect?

You are the first point of contact for our customers and our 1st level support team
You provide technical support and are responsible for solving complex problems for our customers with a focus on cloud-based technologies
You respond to our customers' inquiries, offering solution-oriented assistance with a primary focus on cloud-based technologies
You actively collaborate with the IT support team to drive continuous process enhancements
You possess a deep understanding and, ideally several years of experience with the Windows operating system in combination with Microsoft 365 and/ or Google Workspace
You can extend practical experience to managing MDM systems, e.g. Microsoft Intune, and continuously aid the IT Ops team in enhancing and automating support processes

Occupational fields

IT Support (Second and Third Level) (m/w/d)

IT Support & Administration

Tech

What do we offer?

Join the IT revolution – we are a small, but fast-growing team in Berlin and Munich with high ambitions – experience how to scale a startup to Europe’s #1 IT Operating System
Attractive compensation package, incl. Virtual Stock Option Plan (VSOP)
High responsibility and ownership from day 1
Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits
Office in Munich and Berlin-Mitte

Company Pension Scheme

Employee shares

Christmas Bonus

Travel allowance

Holiday Pay

Bonus System

Job Bike

Gym Subscription

What should you bring along?

You have successfully completed an apprenticeship as an IT specialist for system administration or have advanced to become a system administrator through professional qualifications
You have several years of experience in IT support
You are proficient in both German and English at the C1 level
You are interested in self-development and collaborative growth – we will support your professional and personal development with paid certifications through our organization
You enjoy engaging with a multitude of customers and you exhibit patience and a strong commitment to service
You work with a hands-on mentality and seek to join a company that values participation and encourages initiative

At least 3 years of work experience required

Languages

German

English

Skill set

Microsoft Windows

Microsoft 365

Optional

Google Workspace

Mobile Device Management

Microsoft Intune

About deeploi GmbH

Was entsteht, wenn Leidenschaft und Innovation zusammentreffen? Wir gestalten die Zukunft des IT-Managements, indem wir Komplexität reduzieren und Effizienz steigern. Du suchst eine Rolle, in der du aktiv an der Automatisierung von IT-Workflows, der Geräteverwaltung und der Cybersicherheit mitwirkst? Dann bringe deine Expertise ein, um Unternehmen eine reibungslose und sichere digitale Arbeitswelt zu ermöglichen. Hier findest du die Chance, einen echten Unterschied zu machen und deine Fähigkeiten voll zu entfalten.

Startup

1 - 5 M € annual revenue

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Without cover letter. In only 2 minutes.