Client Support Specialist im Kundenservice (m/w/d)
Permanent Employment
Köln
Client Support Specialist im Kundenservice (m/w/d)
Without cover letter. In only 2 minutes.
Immediately searched (unlimited)
40 h per week
38.000–50.000 € per year (negotiable)
1 - 2 days per week homeoffice
Als Client Support Specialist (m/w/d) bist Du der Dreh- und Angelpunkt für unsere Kund:innen in der DACH-Region.
Du sorgst dafür, dass alles reibungslos läuft – vom ersten Klick bis zur Lieferung.
Du sorgst dafür, dass alles reibungslos läuft – vom ersten Klick bis zur Lieferung.
Was erwartet dich?
- Du begeisterst Kund:innen mit einem erstklassigen Service-Erlebnis
- Du koordinierst Aufträge und bearbeitest Anfragen, Lieferungen sowie Garantiefälle lösungsorientiert
- Du setzt im internationalen Umfeld Prioritäten und managst mehrere Themen parallel
- Du wirkst beim Aufbau und der Weiterentwicklung eines modernen Kundenservice-Teams mit
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Was bieten wir dir?
- Internationales Team mit Kolleg:innen aus über 50 Ländern
- Flexible Arbeitszeiten & 30 Urlaubstage
- Familienfreundliche Arbeitsmodelle
- Jobrad, Jobticket & Urban Sports Club
- Wahrscheinlich bester Kaffee in Köln (Kaffeesaurus)
- Regelmäßige Team-Lunches & Events
- Jährliches internationales Teamevent mit Spaß & Business
Parental Leave
Music Allowed at Work
Bonus System
Additional Vacation Days
Coaching Offers
Flat Hierarchies
Promotion of Employee Initiatives
Was solltest du mitbringen?
- Du hast Erfahrung im Kundenservice oder in einer vergleichbaren kommunikativen Tätigkeit
- Du verfügst über sehr gute Deutschkenntnisse und gute Englischkenntnisse
- Du hast Freude an Organisation, Kommunikation und Teamarbeit
- Du arbeitest selbstständig, strukturiert und lösungsorientiert
- Du bist offen für Neues und hast Lust auf Weiterentwicklung
At least 2 years of work experience required
Languages
German
English
Skill set
Kundenservice
Planung
Business-to-Business
Optional
Kommunikative Kompetenz
About Markit B2B GmbH
IT-Einkauf. Einfach global. Wir sind MarkIT – ein schnell wachsendes Tech-Unternehmen mit über 200 Mio € Umsatz und Kunden in mehr als 50 Ländern. Unser Ziel: den globalen IT-Einkauf endlich einfach, digital und nachhaltig machen. Klingt groß? Ist es auch. Unternehmen wie Roche, Siemens, Spotify, TikTok oder Danfoss kaufen ihre IT schon über MarkIT. In Deutschland sind wir aktuell auf Wachstumskurs – mit rund 15 Mio € Umsatz und einem ambitionierten Team in Köln, das richtig durchstartet.
Founded in 2003
100-249 employees
IT
Startup
100 - 500 M € annual revenue
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Wir melden uns zügig nach deiner Bewerbung und starten mit einem ersten Online-Kennenlernen via Teams. Danach folgen drei weitere Gespräche – wir legen Wert auf Team-Fit, Performance & Growth Mindset. Es lohnt sich: Wir wachsen gemeinsam!
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Our job offer Client Support Specialist im Kundenservice (m/w/d) sounds promising? We're looking forward to your application.
Without cover letter. In only 2 minutes.