Werkstudent Manager Customer Service & Operations (m/w/d)
Without cover letter. In only 2 minutes.
Immediately searched (unlimited)
15–20 h per week
15–17 € per hour (negotiable)
Remote work not possible
Das erwartet Dich bei uns
- Du kümmerst dich um die Verkaufsabwicklung über Warenwirtschaft
- Du berätst unsere Kund:innen per E-Mail, Telefon und im Showroom
- Du bist zuständig für Lieferantenbestellungen
- Du übernimmst die Steuerung von Logistik und Lager
- Du pflegst den Content in unserem Onlineshop
- Du managst Marktplätze und pflegst Partnerbeziehungen
- Du kümmerst dich um das Beschwerden-Management und optimierst Produkte in Zusammenarbeit mit Designern
- Optional: Du betreust unsere Social Media Aktivitäten
- Optional: Du entwickelst und führst Online Marketing Kampagnen und Kooperationen durch
Occupational fields
Mitarbeiter Kundenservice (m/w/d)
Kundensupport und -service
Support
Das kannst Du von uns erwarten
- Sinnvolle Aufgaben in einem ökologisch und sozial ausgerichteten Unternehmen.
- Ein breites Aufgabenspektrum.
- Die Möglichkeit, Verantwortung zu übernehmen, dich aktiv in die Entwicklung der Firma einzubringen und deine Fähigkeiten weiterzuentwickeln.
- Flache Hierarchien und einfache Kommunikationswege.
- konstruktive und kollaborative Arbeitsatmosphäre.
- ein internationales kleines Team
- Schöne Räumlichkeiten mit tollen Interior im Kreuzberg an der Spree.
Flat Hierarchies
Onboarding Program
Project Responsibility
Startup Flair
Dein Profil
- Du hast ein hohes Maß an Engagement & Zuverlässigkeit
- Du gehst souverän mit modernen Tools und Arbeitsprozessen um
- Du kannst gut mit Menschen / Kunden umgehen
- Du kannst eigenverantwortlich arbeiten und Dinge vorantreiben
- Du bis in der Lage, in einem Team zusammenzuarbeiten, pragmatisch Feedback anzunehmen, um das bestmögliche Kundenerlebnis zu schaffen
- Deine Deutsch- und Englisch-Kenntnisse sind sehr gut
- Du hast bereits Projekte (beruflich, privat, Schule) auf eigene Initiative durchgeführt
All levels welcome
Languages
German
English
Skill set
Teamarbeit
Kommunikative Kompetenz
Google Docs, Sheets, Slides und Forms
Google Drive
Keynote (Software)
Microsoft Excel
Kundenorientierung
About ekomia GmbH
Wir sind ein aufstrebendes Produktdesign Label, das ökologische Designmöbel entwickelt und verkauft. Abseits ausgetretener Pfade schaffen wir zeitlose Designs, die die Bedürfnisse der Kunden widerspiegeln und neue Maßstäbe in ihrer ökologischen Bilanz setzen. Mit der Produktion von Massivholzmöbeln und dem direkten Vertrieb ohne Zwischenhändler sind wir in der Lage, den Wunsch unserer Kunden nach langlebigen und erschwinglichen Möbeln zu erfüllen. Eine patchworkartige Kombination aus Neumöbeln, DIY- und Upcycling-Projekten spiegelt den heutigen Zeitgeist im Interieur wider und schafft gleichzeitig ein vielfältiges, hoch kreatives Arbeitsumfeld.
Founded in 2013
10-24 employees
Einzelhandel
Mittelständler
1 - 5 M € annual revenue
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You can find more information in the company profile of ekomia GmbH.
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Our job offer Werkstudent Manager Customer Service & Operations (m/w/d) sounds promising? We're looking forward to your application.
Without cover letter. In only 2 minutes.