IT-Support Spezialist in Falkenstein (m/w/d)

Permanent Employment

Falkenstein/Vogtland

IT-Support Spezialist in Falkenstein (m/w/d)

Apply now

Without cover letter. In only 2 minutes.

Immediately searched (unlimited)

40 h per week

36.000–39.600 € per year (negotiable)

Remote work not possible

In deiner Rolle als IT-Support Spezialist (m/w/d) trägst du aktiv dazu bei, dass unsere Mitarbeitenden reibungslos und effizient arbeiten können. Du bist die erste Ansprechperson bei technischen Fragen und Problemen und wirkst direkt am Unternehmenserfolg mit.

Was erwartet dich?

Du löst die Anfragen deiner Kolleg:innen im First und Second Level Support am Standort Falkenstein
Du dokumentierst alle Supportanfragen im Ticketsystem und bearbeitest Anrufe über unsere interne Supporthotline
Du installierst und konfigurierst Hard- sowie Software auf verschiedenen Endgeräten
Du analysierst und behebst Fehler an PCs, Laptops, Tablets und Smartphones
Du verteilst und installierst Anwendersoftware und pflegst Systemdokumentationen
Du übernimmst nach entsprechender Einweisung die Systembetreuung, zum Beispiel für ein Dokumentenmanagementsystem

Occupational fields

IT Support (First Level) (m/w/d)

IT Support & Administration

Technischer Support

Tech

Support

Was bieten wir dir?

Eine langfristige und sichere Position in einem etablierten und wachsenden mittelständischen Unternehmen
Eine umfassende und gezielte Einarbeitung
Fachliche Weiterbildungen und vielseitige Entwicklungsmöglichkeiten
Modernes Equipment zur Erleichterung des Arbeitsalltags
Ein teamorientiertes Arbeitsklima
Abwechslungsreiche, frische Pausenversorgung und kostenfreie Wasserspender
Ein betriebliches Fitness- & Wellness Center sowie weitere zahlreiche attraktive Benefits
Klimatisierte Büros
Ergonomische Arbeitsplätze
Urlaub bis zu 30 Tagen

Was solltest du mitbringen?

Du verfügst über eine abgeschlossene Ausbildung als Fachinformatiker:in oder eine vergleichbare Qualifikation im IT-Umfeld
Du besitzt verantwortungsbewusstes Handeln
Du bringst Kenntnisse in Office 365 und Windows Client Betriebssystemen mit
Du arbeitest gerne im Team und bist kommunikativ
Du hast Freude an der Problemanalyse und der Entwicklung von Lösungen
Du bist engagiert und arbeitest selbstständig

All levels welcome

Languages

German

Skill set

Microsoft Office 365

Microsoft Betriebssysteme

About the company

In der dynamischen Welt des Sonnen- und Insektenschutzes setzen wir auf Innovation und Qualität. Bei uns dreht sich alles um maßgefertigte Produkte, die das Wohnen auf ein neues Level heben. Als Teil unseres Teams gestaltest du die Zukunft des Smart Home mit, indem du Lösungen entwickeln, die Komfort und Effizienz vereinen. Erlebe die Befriedigung, wenn deine Arbeit in den Häusern tausender Kunden eine spürbare Veränderung bewirkt.

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Frequently asked questions

Who or what is Workwise?

Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.

Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.

Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

Why can't I see which company I am applying to?

Some companies prefer to convince potential applicants with a meaningful job description instead of a strong employer brand. After your application, you will see which company it is. If you do not like the company, you can withdraw your application in your profile.

Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

How do I get news about my application?

In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found here.

Can other companies see where else I have applied?

No, companies can only see the applications they have received.

Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.

What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer IT-Support Spezialist in Falkenstein (m/w/d) sounds promising? We're looking forward to your application.

Apply now

Without cover letter. In only 2 minutes.