Sales Administration Coordinator (m/f/d)
What can you expect?
- You validate, process, and invoice sales orders using Conga, Oracle ERP, and SAP
- You follow up on payments in collaboration with Head Quarter and local Accounting, including coordination of bank guarantees
- You are the first point of contact for customers for information, order confirmations, lead times, payments, and claims handling
- You coordinate shipping and delivery for Equipment and Software delivery, and validate and transmit shipping documents to the customer based on agreed Incoterms
- You manage activation, delivery, and renewal of licenses, handle license operations, and follow up on expiring licenses, payments, and ensure timely delivery of new keys
- You maintain and update installed base data, support educational IB renewals, and monitor and respond to the XX.ManagementLicenses mailboxes
- You manage Call Center workflow notifications, set up, process, and invoice new and renewal service/cloud contracts, and proactively follow up on renewals
- You manage contract changes, validate customer invoices, issue additional billing, and support contract database updates during the Sunset Process
- You collaborate with HQ on monthly/quarterly contract movement reporting, act as key contact for customers, Service & Sales Support, Finance, CSM & Contract Managers, and handle royalty invoicing to agents
Occupational fields
Sales Operations Manager (m/w/d)
Sales Operations & Enablement
Sales
Was bieten wir dir?
- Remote work available for up to 2 days a week
- Fair and competitive compensation
- Great team spirit
- Subsidized on-site canteen
- Company pension scheme
- 30 days of annual leave, with December 24th and 31st as additional paid holidays
Company Car
Workplace Health Promotion
Company Pension Scheme
Financing of Studies
Meals Allowance
What should you bring along?
- You have excellent verbal and written communication skills in German and English
- You possess very good organizational skills and attention to detail
- You are able to communicate at a management level both internally and externally
- You are very customer oriented with a proven track record to deal with several stakeholders
- You are able to perform and set priorities under time pressure and assess potential risks upfront
- You are proactive, accountable, and think analytically and efficiently
- You are proficient in Microsoft Office, with advanced Excel skills, and in Oracle or SAP, with experience in Salesforce and Conga being a plus
All levels welcome
Languages
German
English
Skill set
Microsoft Office
Microsoft Excel
Oracle BI
SAP
Administration
Optional
Salesforce
Tango
About Lectra Deutschland GmbH
Was entsteht, wenn Leidenschaft und technologische Führung zusammenfinden? Wir gestalten eine nachhaltige Zukunft, in der Automatisierung und Konnektivität das Potenzial der Mode-, Automobil- und Möbelindustrie entfalten. Du bist gefragt, diese Transformation mitzugestalten. Als Teil unseres Teams entwickelst du integrierte Technologielösungen, Software und präzise Zuschnittsysteme, die globale Produktionsprozesse revolutionieren. Hier kannst du deine Expertise einbringen und einen echten Unterschied machen, indem du die Industrie 4.0 aktiv vorantreibst.
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Our job offer Sales Administration Coordinator (m/f/d) sounds promising? We're looking forward to your application.