Customer Solution Manager für EDI-Prozesse (m/w/d)
Permanent Employment
Bergkamen
Customer Solution Manager für EDI-Prozesse (m/w/d)
Immediately searched (unlimited)
40 h per week
45.000–60.000 € per year (negotiable)
1 - 3 days per week homeoffice
Was erwartet dich?
- Du bist die Ansprechperson für telefonische Kund:innenanfragen
- Du überwachst und pflegst bestehende Prozesse
- Du führst Störungsanalysen durch und behebst diese, auch in Absprache mit unseren Entwickler:innen
- Du richtest Kund:innenanbindungen ein und kommunizierst mit Systempartnern
- Du betreust und wartest EDI-Prozesse und EDI-Schnittstellen
Occupational fields
Kundenberater (m/w/d)
Kundensupport und -service
Support
Was bieten wir dir?
- Flexible Arbeitszeit
- Hybrides Arbeiten im Wechsel zwischen Homeoffice und dem modernen Büro zusammen mit netten Kolleg:innen verschiedenster Herkunft und Backgrounds
- Individuelle und intensive Einarbeitung
- 30 Tage Urlaub im Jahr
- Einen unbefristeten und sicheren Arbeitsplatz in einem erfahrenen und motivierten Umfeld
- Attraktives Gehalt
- Sozialleistungen, wie Weihnachtsgeld, betriebliche Altersvorsorge, Sport über egym, erweiterte Krankenversicherung
- Einen wertschätzenden Umgang auf Augenhöhe, auch in kniffligen Projektsituationen
Job Bike
Regular Feedback Meetings
Gym Subscription
Paid Continuing Education
Flat Hierarchies
Was solltest du mitbringen?
- Du hast eine abgeschlossene Ausbildung in einem Technischen Umfeld
- Du hast Erfahrungen mit den EDI-Standards EANCOM und EDIFACT
- Du hast Freude am Umgang mit Kund:innen
- Du besitzt eine schnelle Auffassungsgabe und hohe Lernbereitschaft
- Du bist zuverlässig und hast Teamgeist
- Du verfügst über gute Ausdrucksfähigkeit in Wort und Schrift
At least 1 year of relevant experience
Languages
German
Optional
English
Skill set
ANSI X12
EDIFACT
IT-Kenntnisse
Sorgfalt
Lösungsorientierung
Kundenorientierung
About ECC European Clearingcenter GmbH
Was entsteht, wenn Leidenschaft und Innovation zusammentreffen? Wir führen die digitale Transformation in der Schuh- und Sportbranche an, indem wir eine umfassende Produktfamilie in Europas Märkten bereitstellen. Unsere Mission ist es, Produkte kontinuierlich zu verbessern und innovativen Herausforderungen zu begegnen. Du suchst eine Position, in der du den elektronischen Datenaustausch zwischen Lieferanten und Händlern gestaltest? Als Backend-Entwickler trägst du dazu bei, unsere Lösungen für einen komplett digitalen Warensteuerungsprozess zu entwickeln und zu optimieren. Erlebe, wie deine Arbeit die Effizienz und Geschwindigkeit in einer gesamten Branche vorantreibt und dich persönlich wachsen lässt.
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You can find more information in the company profile of ECC European Clearingcenter GmbH.
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Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Customer Solution Manager für EDI-Prozesse (m/w/d) sounds promising? We're looking forward to your application.