Customer Solution Manager für EDI-Prozesse (m/w/d)

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Permanent Employment

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Bergkamen

Customer Solution Manager für EDI-Prozesse (m/w/d)

Without cover letter. In only 2 minutes.
Team vor der Weihnachtsfeier 2024
Ergonomischer Arbeitsplatz
Calendar
Immediately searched (unlimited)
Clock
40 h per week
Dollar
45.000–60.000 € per year (negotiable)
Remote work Icon
1 - 3 days per week homeoffice
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Was erwartet dich?

  • Du bist die Ansprechperson für telefonische Kund:innenanfragen
  • Du überwachst und pflegst bestehende Prozesse
  • Du führst Störungsanalysen durch und behebst diese, auch in Absprache mit unseren Entwickler:innen
  • Du richtest Kund:innenanbindungen ein und kommunizierst mit Systempartnern
  • Du betreust und wartest EDI-Prozesse und EDI-Schnittstellen

Occupational fields

Kundenberater (m/w/d)

Kundensupport und -service

Support

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Was bieten wir dir?

  • Flexible Arbeitszeit
  • Hybrides Arbeiten im Wechsel zwischen Homeoffice und dem modernen Büro zusammen mit netten Kolleg:innen verschiedenster Herkunft und Backgrounds
  • Individuelle und intensive Einarbeitung
  • 30 Tage Urlaub im Jahr
  • Einen unbefristeten und sicheren Arbeitsplatz in einem erfahrenen und motivierten Umfeld
  • Attraktives Gehalt
  • Sozialleistungen, wie Weihnachtsgeld, betriebliche Altersvorsorge, Sport über egym, erweiterte Krankenversicherung
  • Einen wertschätzenden Umgang auf Augenhöhe, auch in kniffligen Projektsituationen

Job Bike

Regular Feedback Meetings

Gym Subscription

Paid Continuing Education

Flat Hierarchies

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Was solltest du mitbringen?

  • Du hast eine abgeschlossene Ausbildung in einem Technischen Umfeld
  • Du hast Erfahrungen mit den EDI-Standards EANCOM und EDIFACT
  • Du hast Freude am Umgang mit Kund:innen
  • Du besitzt eine schnelle Auffassungsgabe und hohe Lernbereitschaft
  • Du bist zuverlässig und hast Teamgeist
  • Du verfügst über gute Ausdrucksfähigkeit in Wort und Schrift

At least 1 year of relevant experience

Languages

German

Optional

English

Skill set

ANSI X12

EDIFACT

IT-Kenntnisse

Sorgfalt

Lösungsorientierung

Kundenorientierung

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About ECC European Clearingcenter GmbH

Was entsteht, wenn Leidenschaft und Innovation zusammentreffen? Wir führen die digitale Transformation in der Schuh- und Sportbranche an, indem wir eine umfassende Produktfamilie in Europas Märkten bereitstellen. Unsere Mission ist es, Produkte kontinuierlich zu verbessern und innovativen Herausforderungen zu begegnen. Du suchst eine Position, in der du den elektronischen Datenaustausch zwischen Lieferanten und Händlern gestaltest? Als Backend-Entwickler trägst du dazu bei, unsere Lösungen für einen komplett digitalen Warensteuerungsprozess zu entwickeln und zu optimieren. Erlebe, wie deine Arbeit die Effizienz und Geschwindigkeit in einer gesamten Branche vorantreibt und dich persönlich wachsen lässt.

Employee icon
10-24 employees
Company sectors icon
IT
Company size icon
Mittelständler
Company estimated annual revenue icon
1 - 5 M € annual revenue

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More information about the company
Frequently asked questions

Frequently asked questions

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Who or what is Workwise?

Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Where can I find more information about the company?

You can find more information in the company profile of ECC European Clearingcenter GmbH.

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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found here.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Customer Solution Manager für EDI-Prozesse (m/w/d) sounds promising? We're looking forward to your application.

Without cover letter. In only 2 minutes.

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