IT-Supporter im First Level Support (m/w/d)
Permanent Employment
Wöllstadt
IT-Supporter im First Level Support (m/w/d)
Immediately searched (unlimited)
38–40 h per week
40.000–70.000 € per year (negotiable)
1 - 4 days per week homeoffice
Was erwartet dich?
- Du bearbeitest Support-Anfragen im First- und Second-Level, primär Remote
- Du analysierst und behebst Störungen in Windows-Umgebungen
- Du betreust Clients, User:innen und Standardanwendungen
- Du arbeitest bei Migrationen mit und setzt eigene kleinere IT-Projekte um
- Du dokumentierst und verfolgst im Ticketsystem nach
- Du unterstützt bei der Administration von Active Directory, Microsoft 365 sowie Netzwerk- und Serverumgebungen
Occupational fields
IT Support (First Level) (m/w/d)
IT Support & Administration
Technischer Support
Tech
Support
Was bieten wir dir?
- Betriebliche Altersvorsorge
- Firmenkreditkarte (Sachbezug 50€ / mtl.)
- Betriebliche Weiterbildung
- Möglichkeit zur aktiven Mitgestaltung in einem wachsenden Unternehmen
- Zertifizierungen
- Firmenevents
- Homeoffice (Hybrides Arbeitsmodell) nach der Einarbeitung möglich
- Kostenlose Getränke
- Kostenloser Parkplatz
- Direkte ÖPNV Anbindung (S-Bahn)
Performance-Related Salary Component
Bonus System
Vehicle Pool
Flat Hierarchies
Company Pension Scheme
Regular Feedback Meetings
Was solltest du mitbringen?
- Du hast eine IT-Ausbildung oder vergleichbare praktische Erfahrung
- Du bringst solide Erfahrung im IT-Support (First Level) mit
- Du hast mindestens 3 Jahre relevante Berufserfahrung in gleichen oder ähnlichen Bereichen
- Du arbeitest zuverlässig und eigenständig
- Du hast Spaß an der Arbeit mit Kunden und im Team
- Du sprichst Deutsch auf nahezu muttersprachlichem Niveau (mindestens C1 besser C2 Deutschkenntnisse)
- Du besitzt einen Führerschein der Klasse B (wünschenswert)
At least 3 years of relevant experience
Languages
German
Optional
English
Skill set
IT-Support
Microsoft Active Directory
Microsoft 365
Netzwerktechnik
About the company
Bist Du ein IT-Enthusiast mit einem starken Wunsch nach kontinuierlicher Weiterentwicklung in einem dynamischen Arbeitsumfeld? Als IT-Systemtechniker bei uns spielst Du eine entscheidende Rolle bei der Bereitstellung exzellenter IT-Lösungen für unsere Kunden. Neben der Optimierung und Weiterentwicklung der IT-Systeme hast Du die Möglichkeit, aktiv die Unternehmenskultur mitzugestalten und Deine Leidenschaft für Technologie täglich einzubringen. Profitiere von unserer direkten S-Bahn-Anbindung, ausreichenden Parkmöglichkeiten und der Flexibilität, jederzeit zwischen Home-Office und einem modern ausgestatteten Büroarbeitsplatz wechseln zu können.
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Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer IT-Supporter im First Level Support (m/w/d) sounds promising? We're looking forward to your application.