Customer Success Manager (m/w/d)
Immediately searched (unlimited)
40 h per week
40.000–70.000 € per year (negotiable)
3 - 5 days per week homeoffice
Was erwartet dich?
- Kundenbedürfnisse aufnehmen und verstehen
- Kundenzufriedenheit messen und verbessern
- Workshops und Service-Reviews durchführen
- Kunden-Roadmaps entwickeln
- Success Metrics definieren und verfolgen
- Interne Teams koordinieren
- Eskalationen und Kundenkommunikation steuern
- Ausbaupotenziale in bestehenden Kundenbeziehungen erkennen
Without leadership experience
Occupational fields
Account-Manager (m/w/d)
(Key) Account Management
Sales
Was bieten wir dir?
Company Car
Coaching Offers
Gym Subscription
Travel allowance
Flat Hierarchies
Paid Continuing Education
Project Responsibility
Company Pension Scheme
Was solltest du mitbringen?
- Erfahrung in der Betreuung und dem Aufbau langfristiger Kundenbeziehungen
- Fähigkeit, Kundenbedürfnisse zu verstehen und in passende Lösungen zu übersetzen
- Erfahrung in der Zusammenarbeit mit verschiedenen internen Fachbereichen
- Kenntnisse in Vertragsmanagement und Abrechnungsprozessen
- Verständnis für Upselling- und Cross-Selling-Potenziale
3 to 5 years of relevant experience
Languages
German
Skill set
Kundenbetreuung
Kommunikative Kompetenz
Optional
Kundenorientierung
About levigo systems gmbh
Wir sind die levigo systems gmbh, ein IT-Dienstleister aus Holzgerlingen bei Stuttgart. Mit unseren Managed Services, Professional Services sowie Lösungen rund um IT-Infrastruktur, Cloud und IT-Security unterstützen wir Unternehmen dabei, ihre IT sicher, leistungsfähig und zukunftsfähig aufzustellen.
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