Customer Service Expert - Business Development Remote (m/w/d)
Permanent Employment
Frankfurt am Main
Customer Service Expert - Business Development Remote (m/w/d)
Was erwartet dich?
- Du hilfst beim Aufbau unseres Unternehmens und arbeitest am Aufbau der Customer Interaction-Crew in Deutschland mit
- Du sorgst dafür, dass unsere Kunden ein fantastisches Kundenerlebnis haben
- Du entwickelst mit, wie wir unser Kundenerlebnis und unseren Kundensupport gestalten
- Du erfüllst Kundenerwartungen und übertriffst jene mit fantastischem Service
- Du wirkst an Produkt- und Prozessverbesserungen aus Kundensicht mit
- Du verantwortest die ständige Verbesserung unserer Arbeitsweise
- Du übernimmst die Kundenbetreuung per E-Mail, Chat und Telefon
Occupational fields
Business Development Manager (m/w/d)
Organisationsentwicklung
Business Development / Sales
Management, Führung & Strategie
Sales
Was bieten wir dir?
- Arbeit in einem begeisterten und ehrgeizigen Team, das aus einzigartigen und erfahrenen Unternehmern und Experten besteht
- Viele Möglichkeiten, wirklich etwas zu bewirken und wertvolle unternehmerische / Startup-Erfahrungen zu sammeln
- Ein breites Aufgabenspektrum in einem dynamischen und lehrreichen Umfeld
- Arbeiten remote aus der Ferne oder in unseren Büros in Frankfurt und Amsterdam
- Ein intensives Coaching im Bereich Versicherung und Kundenbetreuung
- Technische Ausstattung, Laptop und Headset
- Marktübliche, faire Vergütung
Travel allowance
Agile Working
Startup Flair
Was solltest du mitbringen?
- Du hast einen Hochschulabschluss idealerweise in einem Wirtschaftsstudium
- Du hast idealerweise mehr als drei Jahre Erfahrung im Service oder Vertrieb für gewerbliche Versicherungen für Selbständige und Freiberufler
- Du hast die Sachkundeprüfung §34d GewO mit links bestanden oder bist bereit, dieses auf unsere Kosten zu erwerben
- Du bist ehrgeizig, kundenfreundlich, lernbegierig und verfügst über ausgezeichnete Kommunikationsfähigkeiten
- Du bist ein präziser Problemlöser, der erst aufhört, wenn das Problem gelöst ist
- Du sprichst und schreibst fließend Deutsch und Englisch
- Du hast eine selbstständige Arbeitseinstellung
All levels welcome (no experience required)
Languages
English
German
Skill set
Kundenorientierung
Kommunikative Kompetenz
Kundenbetreuung
Optional
Versicherungen
About Insify
Established in January 2020 in the Netherlands, we are a young insur-tech disrupting the insurance space for entrepreneurs. We are building innovative, customer-centric products that haven't been replicated in the space. For entrepreneurs, by entrepreneurs, 100% online. We recently raised series A funding of € 15m backed by leading VC firm Accel, with the goal of becoming the leading insurer for businesses in Europe.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of Insify.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Customer Service Expert - Business Development Remote (m/w/d) sounds promising? We're looking forward to your application.