Customer Success Manager
Werde jetzt Teil unseres Unternehmens als Customer Success Manager!
Was erwartet dich?
- Du betreust unsere Neu- und Bestandskunden (B2B und B2C) via Helpdesk per E-Mail
- Du bietest unseren B2C-Usern Unterstützung bei bspw. diesen Themen: Probleme beim Log-in und mit Abos klären, Feedback erfassen und weiterleiten
- Unseren B2B-Kunden gibst du Auskunft über Angebote, vereinbarst Termine und bereitest Angebote vor
- Weitere Aufgabenbereiche stimmen wir mit dir individuell ab
Occupational fields
Sales Operations Manager (m/w/d)
Sales Operations & Enablement
Sales
Was bieten wir dir?
- Du arbeitest von zu Hause oder im Büro (mit sehr guter S-Bahn-Anbindung nach Berlin oder Hamburg)
- Du arbeitest mit deinen Teams an einer Software, die jeden Tag von hunderttausenden Menschen benutzt wird
- Deine Ideen und Initiativen kannst du sofort umsetzen
- Du arbeitest mit internationalen, dynamischen Teams zusammen, deren Herz für das Produkt schlägt
Agile Working
Flat Hierarchies
Promotion of Employee Initiatives
Regular Feedback Meetings
Startup Flair
Was solltest du mitbringen?
- Wir erwarten keine langjährige Erfahrung von dir. Wenn du ein schnelles Auffassungsvermögen, lösungsorientiertes Denken und einen freundlichen Umgang hast, wirst du dich schnell in die Prozesse einarbeiten.
- Ein gewisses Verständnis für IT ist sehr willkommen
All levels welcome (no experience required)
Languages
German
English
Skill set
Kommunikative Kompetenz
Teamarbeit
About LanguageTooler GmbH
Wir sind der Meinung, jede:r kann gut schreiben! Wir wollen die professionellen Schreibkünste in allen unseren Nutzer:innen entfesseln. Dazu nutzen wir eine KI-basierte Technologie, die Rechtschreibung, Grammatik und Stil von Texten analysiert und sofort kontextbezogene Vorschläge liefern kann. Auf unseren Websites und mit unseren Add-ons prüfen wir jeden Tag mehr als eine Million Texte vollautomatisch. Und das Ganze nicht nur auf Englisch und Deutsch. Unsere Premium-Sprachen sind auch Spanisch, Portugiesisch, Französisch und Niederländisch.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
Which documents do I need for my application?
That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.
Where can I upload my records or documents?
You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.
Where can I find more information about the company?
You can find more information in the company profile of LanguageTooler GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Customer Success Manager sounds promising? We're looking forward to your application.