Application Manager / IT-Anwendungsbetreuer (m/w/d)
Permanent Employment
München
Application Manager / IT-Anwendungsbetreuer (m/w/d)
Was erwartet dich?
- In dieser Rolle übernimmst Du den Second- und Third-Level Support im kundeneigenen Ticketsystem und leistest Anwendersupport bei soft- und hardwaretechnischen Anfragen und Störungen.
- Du erstellst Problemanalysen und bist für die systematische Aufbereitung von Tickets für die interne Entwicklungsabteilung verantwortlich.
- Die Pflege des Datenbanksystems (Oracle) sowie die Betreuung von Windows-Servern und Clients gehört ebenfalls zu Deinen Aufgaben.
- Du bist für die Überwachung der kundeneigenen Software-Systeme sowie einiger Kundeninstallationen mit CheckMK zuständig.
- Du unterstützt bei der Planung, Konzeption und Umsetzung von Themen im Software-Umfeld unserer Kunden.
Without leadership experience
Areas
Was bieten wir dir?
- 50 Euro Gehaltsextra mtl. mit der SpenditCard
- Mobiles Arbeiten (2 Tage im Büro, 3 Tage remote (deutschlandweit)
- Interne wie externe Weiterbildungsmöglichkeiten
- Sprachkurse und Büro in zentraler Lage
- Eine betriebliche Altersvorsorge
- Die Bezuschussung einer Bildschirmbrille
- Eine Bezuschussung von Kindergarten- bzw. Krippenplätzen
- Eine Willkommensprämie zur Geburt eures Kindes und Heiratsprämie
- Attraktive Corporate Benefits
- Den Zugang zum JobRad
- Ein Corporate Fitnessprogramm
- Höhenverstellbare Schreibtische in unseren Büros
- Regelmäßige Firmen- und Teamevents
Company Doctor
Paid Continuing Education
Parental Leave
Gym Subscription
Job Bike
Employee Discounts
Music Allowed at Work
Was solltest du mitbringen?
- Du hast eine erfolgreich abgeschlossene IT-Ausbildung und einschlägige Berufserfahrung in der Administration von IT-Systemen bzw. im IT-Servicemanagement.
- Du hast fundierte Kenntnisse im Umgang mit Microsoft-Infrastrukturen und Diensten (Active Directory, Remote Desktop Services).
- Du hast Kenntnisse von Netzwerktechnologien, Domain-Strukturen, Virtualisierungsmechanismen, Serverdiensten und bringst erste Skriptingerfahrung mit.
- Du verfügst über fundiertes Wissen in Oracle und managst unser Netzwerk genauso sicher wie das Active Directory.
- Du bist kommunikativ, kunden- und serviceorientiert sowie ein Teamplayer.
- Sehr gute Deutsch- und gute Englischkenntnisse runden Dein Profil ab.
With work experience
Languages
Skill set
About Germanedge GmbH
Wir erschaffen die Zukunft der digitalen Produktion. Germanedge erschafft schon heute zusammen mit weltweit vertretenen Kunden die Zukunft der vernetzten Produktion und setzt so das Potenzial von MOM, IIoT und Industrie 4.0 frei. Mit unseren innovativen Technologien entwickeln wir Softwarelösungen für die Industrie 4.0, die unsere Kunden befähigen, intelligenter, flexibler und zukunftsfähiger zu produzieren. Maximal-effizient zu jedem Zeitpunkt, an jedem Platz der Produktion.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
Which documents do I need for my application?
For your application you need the following documents:
- Work Permit
- CV
Where can I upload my records or documents?
You will be asked for the requested application documents in the application process and you can easily add them to your application there. If you want to add more documents to your applications, you can upload them to your Workwise profile. They will then automatically be available to the companies to which you have applied.
Where can I find more information about the company?
You can find more information in the company profile of Germanedge GmbH.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
No, companies can only see the applications they have received.
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Application Manager / IT-Anwendungsbetreuer (m/w/d) sounds promising? We're looking forward to your application.