Technical IT-Consultant für die Kundenbetreuung (m/w/d)

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Permanent Employment

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Ettlingen

Technical IT-Consultant für die Kundenbetreuung (m/w/d)

Calendar
Immediately searched (unlimited)
Clock
40 h per week
Dollar
No salary specified
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Remote work not possible
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Was erwartet Sie?

  • Sie sind technische Hauptansprechperson für unsere Kund:innen und agieren als Schnittstelle zwischen externen Stellen und internen Fachbereichen
  • Sie beraten und unterstützen das IT-Management unserer Kund:innen und entwickeln und optimieren gemeinsam Digitalisierungsprozesse, wie z.B. Unterstützung bei der Einführung von Softwarelösungen, Automatisierung vom Patchmanagement und Entwicklung von Security Strategien
  • Sie bauen gemeinsam mit dem Vertrieb die Kundenbeziehungen aus
  • Sie unterstützen bei IT-Projekten in der Konzeptions- und Umsetzungsphase sowie bei der Betreuung des laufenden Betriebs
  • Sie nutzen Ihre IT-Expertise in der IT-Administration und in IT-Projekten, um bei der Kundenbetreuung aktiv mitzuwirken und Ihre technischen Skills weiterzuentwickeln

Occupational fields

Serviceberater ITIL (m/w/d)

IT and Tech Consulting

Projektmanagement & Consulting

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Was bieten wir Ihnen?

  • Ein attraktives, leistungsbezogenes Gehaltsmodell
  • Einen unbefristeten Arbeitsvertrag
  • Umfassende Angebote zur Weiterbildung und individuelle Entwicklungsmöglichkeiten
  • Eine offene und vertrauensvolle Arbeitsatmosphäre
  • Flexible Arbeitszeiten
  • Regelmäßig stattfindende Personal- und Feedbackgespräche
  • Kurze Entscheidungswege
  • Eine intensive Einarbeitung durch erfahrene Kolleg:innen
  • Täglich frisches Obst und kostenfreie Getränke
  • Eine betriebliche Altersvorsorge
  • Job-Fahrrad

Vehicle Pool

Job Bike

Employee Discounts

Financing of Studies

Company Pension Scheme

Fair Remuneration

Flat Hierarchies

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Was sollten Sie mitbringen?

  • Sie haben eine abgeschlossene Ausbildung zum Fachinformatiker für Systemintegration (m/w/d), eine vergleichbare Ausbildung oder ein Studium in Wirtschaftsinformatik
  • Sie verfügen wünschenswerter Weise über Berufserfahrung im Bereich der technischen Kundenbetreuung
  • Sie besitzen gute Kenntnisse in mindestens zwei der folgenden Fachbereiche: Microsoft Produktpalette (Windows Server, Active Directory, Exchange, MS-SQL, etc.), Storage (IBM, NetApp, Dell, Fujitsu, etc.), Virtualisierung (VMware vSphere, Citrix XenServer, MS Hyper-V,), Cloud Services (Azure Virtual Desktop, M365, etc.), IT-Security (Sophos, Barracuda Networks)
  • Sie zeichnen sich durch eine hohe kommunikative Kompetenz und ein überzeugendes Auftreten aus
  • Sie arbeiten zielorientiert und kreativ bei der Erarbeitung von passgenauen Lösungen
  • Sie besitzen eine hohe Sozialkompetenz, um die am Prozess beteiligten Personen für die Veränderungen zu gewinnen

All levels welcome (no experience required)

Languages

German

Skill set

Microsoft Windows Server

Microsoft Active Directory

Microsoft Exchange Server

Microsoft SQL Server

IBM i

NetApp

Dell PowerEdge

Optional

Technischer Support

Virtualisierung

Azure Active Directory

Microsoft 365

Sophos Unified Threat Management

Palo Alto Networks

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About NetPlans GmbH

Wir zählen bundesweit zu einem der führenden Anbieter für die Planung, Implementierung und Betreuung von IT-Infrastrukturen, Managed Services und Cloud Lösungen.

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Founded in 1998
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250-499 employees
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IT
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Mittelständler

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Frequently asked questions

Frequently asked questions

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Who or what is Workwise?

Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.

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Is the job I see still available?

For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
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Which documents do I need for my application?

That depends entirely on the job you are applying for. In many cases it is sufficient to upload your PDF resume or fill out your Workwise profile.

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Where can I upload my records or documents?

You can upload your application documents in your Workwise profile. These can only be viewed by companies you are applying to.

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Where can I find more information about the company?

You can find more information in the company profile of NetPlans GmbH.

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Can I process my application afterwards?

Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.

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How do I get news about my application?

In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.

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Can I send several applications at once?

The number of your applications is not limited. An overview of your applications can be found here.

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Can other companies see where else I have applied?

No, companies can only see the applications they have received.
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Can I also contact the company's contact person directly?

Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.

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I don't think I meet all the requirements. Can I still apply?

Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
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What do I have to consider if I am not from Germany?

Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.

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What do I have to consider if German is not my mother tongue?

Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.

Our job offer Technical IT-Consultant für die Kundenbetreuung (m/w/d) sounds promising? We're looking forward to your application.

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