Senior IT System Engineer (m/w/d) – 3rd Level, Modern Workplace & Infrastruktur
elbcloud Tech Solutions GmbH
Hamburg
Home office possible
40 h per week
Support Mitarbeiter für technischen Support (m/w/d)
Permanent Employment
Wurzen
Support Mitarbeiter für technischen Support (m/w/d)
Immediately searched (unlimited)
30–40 h per week
36.000–48.000 € per year (negotiable)
1 - 2 days per week homeoffice
Was erwartet dich?
- Du hast eine ausgeprägte Kommunikationsfähigkeit intern und extern
- Du führst Schulungen und Workshops durch
- Du identifizierst, analysierst und löst komplexe technische Probleme
- Du berätst Kund:innen via Telefon, Ticketsystem, vor Ort oder online, um technische Anfragen zu klären und Lösungen bereitzustellen
Occupational fields
Leiter Technischer Support (m/w/d)
Technischer Support
IT Support & Administration
Support
Tech
Was bieten wir dir?
- Eine herausfordernde und abwechslungsreiche Tätigkeit in einem dynamischen Umfeld
- Kostenfreie Getränke
- Die Möglichkeit, Verantwortung zu übernehmen und sich fachlich weiterzuentwickeln
- Ein motiviertes und kollegiales Team, das sich gegenseitig unterstützt
- Attraktive Vergütung entsprechend deiner Qualifikation und Erfahrung
- Eine unbefristete, wirtschaftlich sichere und langfristig orientierte Anstellung
- Familiäre Arbeitsatmosphäre mit flachen Organisationsstrukturen und einer Duz-Kultur
- Teamevents
- Eine umfassende Einarbeitung bestehend aus Betreuer, Kursen, Fallstudien, Hospitationen und Training-on-the-Job
- Geregelte Arbeitszeiten mit flexiblen Gestaltungsmöglichkeiten
Company Car
Onboarding Program
Flat Hierarchies
Project Responsibility
Fair Remuneration
Coaching Offers
Was solltest du mitbringen?
- Du hast eine abgeschlossene Ausbildung im IT-Bereich oder eine vergleichbare Qualifikation im Bereich IT-Support
- Du hast einschlägige Erfahrungen in der Durchführung von Schulungen und Workshops
- Du hast eine Affinität zur IT und grundlegende IT-Kenntnisse
- Du hast gute Kenntnisse in SQL
- Du hast Spaß an der Lösung kniffliger technischer Fragestellungen und kommunikativen Fähigkeiten für die Ausarbeitung geeigneter Lösungswege
- Du hast Erfahrungen in der Speditions- und Logistikbranche (von Vorteil, jedoch nicht Bedingung), gute Kommunikationsfähigkeiten und die Fähigkeit, effektiv mit internen und externen Stakeholdern zu interagieren, mittlere Reisebereitschaft, gute Fremdsprachenkenntnisse in Englisch (von Vorteil) und einen PKW-Führerschein
4 to 6 years of relevant experience
Languages
German
Optional
English
Skill set
SQL
Kommunikative Kompetenz
Kundenorientierung
IT-Kenntnisse
1st Level Support
Optional
Spedition
About C-Informationssysteme GmbH
Seit mehr als 30 Jahren steht wir mit unserer leistungsstarken Logistiksoftware C-Logistic ganz oben in den Rängen der TMS-Anbieter. Die Produktpalette von C-Logistic ist umfasst an die einhundert Produkte ubd Features. Unser Anspruch ist, dass jeder Mitarbeiter eines Unternehmens, ob klein oder Großkonzern, mit C-Logistic reibungslos, effizient und kostenoptimiert arbeiten kann.
Founded in 1990
10-24 employees
IT
Mittelständler
1 - 5 M € annual revenue
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