Kundenberater Inbound für Messe und Kulturhotlines (m/w/d)
Permanent Employment
Essen
Kundenberater Inbound für Messe und Kulturhotlines (m/w/d)
Was erwartet dich?
- Du übernimmst die Betreuung und Beratung von Besucher:innen und Aussteller:innen internationaler Messen via Telefon, E-Mail und Webchat
- Du unterstützt bei der Bestellung von Messetickets, Stornierungen von Tickets, Registrierung von Fachbesuchern, Support in Onlinebestellsystemen für Aussteller:innen
- Du reservierst Führungen und stellst Information zu verschiedenen Angeboten im Auftrag eines Weltkulturerbes bereit
Without leadership experience
Areas
Was bieten wir dir?
- Spannende und abwechslungsreiche Aufgaben in der Messebranche
- Wöchentliche Arbeitszeiten ab 30 bis 40 Stunden zwischen 7 und 18 Uhr
- Startgehalt von 2.200,00 € bei einer 40-Stunden-Woche
- Home Office an 3 Tagen die Woche nach Einarbeitung
- Persönliche und professionelle Einarbeitung durch Teamleitung und Kollegen und individuelles Coaching durch unsere hauseigene Trainerin
- Eine langfristige Perspektive mit Weiterbildungs- und Aufstiegsmöglichkeiten
- Moderner und komfortabler Arbeitsplatz in einer angenehmen Arbeitsatmosphäre
- Familiäres Arbeitsumfeld mit kurzen Wegen
- Regelmäßige Teamevents
- 30 Tage Jahresurlaub
- Vermögenswirksame Leistungen
- Betriebliches Gesundheitsmanagement
- Gute Anbindung an den ÖPNV u. kostenfreie Parkplätze
Company Doctor
Works Council
Paid Continuing Education
Financing /Loan Possible
Company Pension Scheme
Bonus System
Was solltest du mitbringen?
- Du hast Freude am Umgang mit Kund:innen und hilfst ihnen gerne bei Fragen und Schwierigkeiten
- Du hast Erfahrung mit Onlinebestellsystemen und kannst mit einem Computer umgehen
- Du möchtest gerne in einem bunten Team arbeiten
- Du sprichst fließend Deutsch und Englisch und kannst dich auch schriftlich in beiden Sprachen ausdrücken; weitere Sprachen sind herzlich willkommen
Languages
Optional
Skill set
About Sutter Dialog GmbH & Co. KG
Wir sind ein auf das Messegeschäft spezialisierter Dienstleister und seit mehr als 20 Jahren am Standort Essen. Mit mehr als 130 Mitarbeiter:innen bearbeiten wir Kundenanfragen via Telefon, E-Mail und Chat.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
Which documents do I need for my application?
For your application you need the following documents:
- CV
Where can I upload my records or documents?
You will be asked for the requested application documents in the application process and you can easily add them to your application there. If you want to add more documents to your applications, you can upload them to your Workwise profile. They will then automatically be available to the companies to which you have applied.
Where can I find more information about the company?
You can find more information in the company profile of Sutter Dialog GmbH & Co. KG.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
No, companies can only see the applications they have received.
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Kundenberater Inbound für Messe und Kulturhotlines (m/w/d) sounds promising? We're looking forward to your application.
