Sachbearbeiter im Kundenservice für Privatbank (m/w/d)
Permanent Employment
Essen
Sachbearbeiter im Kundenservice für Privatbank (m/w/d)
Was erwartet dich?
- Du bist für die telefonische Kundenbetreuung im Inbound zuständig
- Du übernimmst die Sachbearbeitung wie die Vertragsprüfung, Erstellung von Ablöseangeboten, etc.
- Du berätst Kund:innen und Interessent:innen
Without leadership experience
Areas
Was bieten wir dir?
- Einsatzzeiten, montags bis freitags zwischen 8:00 und 18:00 Uhr
- 30 Tage Urlaub im Jahr
- Home-Office an 2–3 Tagen in der Woche nach Einarbeitung
- Prämienzahlung und vermögenswirksame Leistungen und eine betriebliche Altersvorsorge (ab 6. Monat)
- Aufstiegsmöglichkeiten und anspruchsvolle und abwechslungsreiche Tätigkeiten
- Einarbeitung und Startbegleitung (ca. 6 Monate) durch unser Qualitätsmanagementsystem
- Kostenlose Parkplätze direkt vor der Tür, mit Ladestation für E-Bikes und sehr guter Anbindung an den ÖPNV
- Hauseigene Trainingsabteilung
Company Doctor
Works Council
Paid Continuing Education
Financing /Loan Possible
Company Pension Scheme
Bonus System
Was solltest du mitbringen?
- Du besitzt gute MS Office Kenntnisse und hast Freude am persönlichen Umgang mit Kund:innen am Telefon
- Du hast idealerweise Erfahrungen mit Online-Banking und/oder entsprechender Tools
- Du besitzt eine hohe Service-, Kunden- und Mitarbeiterorientierung
- Du überzeugst mit deiner Flexibilität, Teamfähigkeit, Kommunikationsfähigkeit, Einsatzbereitschaft sowie deiner Lernbereitschaft und Neugierde
- Du verfügst über sehr gute Deutsch- und Englischkenntnisse
With work experience
Languages
Skill set
Optional
About Sutter Dialog GmbH & Co. KG
Wir sind ein auf das Messegeschäft spezialisierter Dienstleister und seit mehr als 20 Jahren am Standort Essen. Mit mehr als 130 Mitarbeiter:innen bearbeiten wir Kundenanfragen via Telefon, E-Mail und Chat.
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Frequently asked questions
Who or what is Workwise?
Workwise is more than just a job board. We do the recruiting for various companies and support you in the entire application process. Apply for different jobs quickly and easily with your Workwise profile.
Is the job I see still available?
For jobs that are still open, you can click the 'Apply now' button. If this is not possible, the job has already been filled or temporarily deactivated.
Which documents do I need for my application?
For your application you need the following documents:
- CV
Where can I upload my records or documents?
You will be asked for the requested application documents in the application process and you can easily add them to your application there. If you want to add more documents to your applications, you can upload them to your Workwise profile. They will then automatically be available to the companies to which you have applied.
Where can I find more information about the company?
You can find more information in the company profile of Sutter Dialog GmbH & Co. KG.
Can I process my application afterwards?
Yes, this is possible. In your application overview you can view your information and make changes. If you have already been invited to an interview, editing is no longer possible. However, you can still add general information and upload additional documents in your profile.
How do I get news about my application?
In your application overview you have an overview of the application progress at any time. Additionally, we send you emails about the most important status changes.
Can I send several applications at once?
The number of your applications is not limited. An overview of your applications can be found here.
Can other companies see where else I have applied?
No, companies can only see the applications they have received.
Can I also contact the company's contact person directly?
Personal contact is possible via chat as soon as you have been invited for an interview. Before that, you will receive all important status changes by e-mail. If you have any questions, you can contact your personal Candidate Manager:in from Workwise.
I don't think I meet all the requirements. Can I still apply?
Even if you don't meet all the requirements, you can make up for missing knowledge with additional skills. Use the application's questions to address your motivation and show the company why you are still a good fit for the job. If you don't meet many or all of the requirements, the application will not be successful.
What do I have to consider if I am not from Germany?
Please make sure to provide all necessary documents within your Workwise profile. It should include an EU work-permit (if you have no EU citizenship) and a CV at least. Depending on the position you are applying to, you could also be asked for a certificate of enrollment, a transcript of records or a language certificate. We would also recommend to inform yourself thoroughly in advance about visa regulations. Therefore you can use the official visa navigator from the Federal Foreign Office.
What do I have to consider if German is not my mother tongue?
Please take into account the job’s language requirements and make sure the requirements match your skills. In the job search you can use the language filter to find jobs without German language requirements. It is also helpful to provide language certificates. This section in our help center may support you during the application process.
Our job offer Sachbearbeiter im Kundenservice für Privatbank (m/w/d) sounds promising? We're looking forward to your application.
